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Company Profile MISSION STATEMENT: To give our clients peace of mind through providing a safe swimming environment that is consistently perceived as clean, well-maintained and staffed with attentive, trained, licensed and friendly people. Our goal is to provide quality service performed by exceptional people to over 200 properties in the Washington Metropolitan area. Our focus is our clients, and we believe that the job is never done until we reach our goal of Total Customer Satisfaction. We know that this objective takes more than just a promise; that it requires constant commitment, determination and dedication to our clients. Communication, organization and experience are the keys to reaching this lofty goal. Please do what so many other residential associations, communities, hotels and water parks have done by having WPM manage their aquatic facilities. You too will be able to see how our experience, professionalism, responsibility, along with proven cost-effective management strategies can alleviate the general problems associated with managing your facility. Relax, enjoy the summer, and let WPM take care of all of your swimming pool management needs!
 Douglas S. Winkler - President
A graduate of George Washington University, and a proud and active alum, Doug started working for Winker Pool Management, Inc. in 1972 as an Area Supervisor. The business, founded by his father, Dr. Lawrence Winkler in 1954 as Swimco, was the first pool management company of its kind in the country. Having learned the business from the ground up, he took over as President in 1987. A “hands-on” president, Doug personally manages all the administrative and accounting work for this company as well as for two other businesses he owns with his partner, Steve Wilmot. With Steve’s enthusiasm for sales and Doug’s head for the numbers, they indeed continue to make a perfect team, almost 40 years later. Although the staff at Winkler has certainly grown to the point where Doug should never have to venture out into the field to perform work at a pool, he often does. Thus, Doug maintains his “hands-on” approach and never asks someone to do anything he wouldn’t be willing to do himself. Doug lives just outside of Annapolis, MD with his wife Pattie. He has two children, Brendan, who recently graduated from Salisbury State University with a degree in Accounting, and Kelsey, who recently graduated from Elon University in North Carolina with a Business degree. Doug is active on several volunteer boards including APSP (the Association of Pool and Spa Professionals) where he has been the local chapter Treasurer from 1999 to present, a member of the Regional Advisory Committee for Region 2 and, as of 2010, a member of the National Board of Directors. He also is the Director of Education for Region 2, and he has led the Region 2 Tech Schools program (an accredited technical training school which certifies both entry level and advanced swimming pool technicians) from year 2000 to present. One of the original “die-hard” Redskin fans in the Washington area, Doug somehow maintains his optimism and positive outlook (despite the Redskins’ record) by reading, spending time at the beach with family and friends and attending almost all home games to cheer on his beloved GW Colonials basketball team. Steve Wilmot is the Executive
Vice-President of Winkler Pool Management and has been with the company since
1974. He worked his way up from the position of lifeguard, learning all aspects
of service and pool management, to become a partner in the business. His motto of
"think like an owner" has obviously served him well.
Chris Waters came to Winkler
Pool Management in December, 1998 and has been in the swimming pool industry since the
1980s. He has held various positions from Area Supervisor, Service Technician, Account
Executive (sales) to Regional Manager. David's bio will be posted soon. Jesse Morgan joined our
Management Team in March of 2007, as a Regional Manager for the DC/MD area. He works closely with
our other Regional Manager for the area, Brad Jones, managing over 100 pools and 10 Area Supervisors
during the summer season.
Spencer's bio will be posted soon.
Darron hails from Williamsburg, VA and attended Virginia Commonwealth University in Richmond, from which he graduated in 2003 with a BA in Theatre. After several years of stage and film acting, Darron’s career path led him to join the WPM family in the spring of 2011 as a Service Technician. He worked in the field servicing pools for three years before being promoted to Virginia Regional Manager. Darron operates out of our offices in Springfield, VA and currently resides in Fredericksburg, VA.
Kirk Southworth joined the
Winkler team in 2000 as Service Coordinator for our entire service area. He heads up our service
teams in DC/MD and Northern Virginia, which do everything from the pre-season draining and cleaning
of pools to minor repairs and major renovations, as well as provide weekly service for various hotels,
government and other commercial facilities.
Diyana Petrova joined Winkler Pool Management as Staffing Assistant in 2005, primarily staffing the Northern Virginia area pools and functioning as an integral part of our international staffing program. Diyana is from Bulgaria and is one of our international students who started as a lifeguard and has risen to her present position. An ambitious and educated woman, she is bilingual, fluent in Bulgarian and English, and graduated from Sofia University St. Kliment Ohridski before coming to work in the United States.
Eric has been a math instructor for 20 years and became a lifeguard/manager/pool operator during the summer of 1996. Prior to bringing his talent and credentials to the Winkler Pool Management Team, Eric worked in that capacity for Century Pools for 3 years. Currently residing in Clinton, MD, Eric has one daughter, Arielle. In his off-hours, Eric is a movie buff and also enjoys coaching basketball and traveling.
Sherry began with WPM in 2009 as an Area Supervisor for the Springfield, Woodbridge and Stafford areas of northern Virginia while pursuing her undergraduate studies at George Mason University. This past year, she was promoted to Staffing Director in the Virginia Area. Having graduated from George Mason 2010 with a Bachelor’s degree in Chemistry, Sherry is currently working on her Masters in Biology at Georgetown University. She currently resides in Springfield, VA with her dog, Kia and many other exotic critters. | |||
